Caséta Support

No, The Pico paddle remote works the same as the Pico 2B smart remote. The only exception is that when paired with a Diva Dimmer a single press of the Pico Paddle Remote will take the light level to the slider level of the dimmer, a second press takes the dimmer to high end. (A firmware update may be required to your Diva smart dimmer through the Lutron App)

No, the firmware update must be completed in the homeowner view of the app.

No, the Pico paddle remote cannot be used to control scenes. It can however be used as an all lights off function.

No, the does not have a nightlight feature. Like other Pico remotes, the light is only an indicator light to show that it is responding.

No, the Pico paddle remote can be paired directly with Caséta smart products.

Yes, the Pico paddle remote will fit all current Pico accessories.

In your app, go to settings. In the menu options, you should see an option for Firmware Update. If there is a red dot next to Firmware update, this means you have devices that require an update. Select Firmware update. The next screen will show devices that require a firmware update. If none are listed, then your devices connected to your Lutron smart hub are currently up to date.

To learn how to replace the battery in for all Pico smart remotes. Click here.

Warning: When the Pico smart remote is open for battery replacement, the battery and lightpipe might present a choking hazard or cause other injury to small children. Keep these items away from small children.

Update firmware of your Diva smart dimmer via the Lutron app. (Caséta smart hub required)

A smart hub is not required for the Pico paddle remote to work; however, you can add it to a Caséta smart hub. Once a Pico paddle remote has been added to a Caséta system, the Pico paddle remote does not require internet, but it does require power to the smart hub.

Caséta Wireless is currently available in the United States, Canada, Mexico, Colombia, Costa Rica, El Salvador, Ecuador, Panama, and the Dominican Republic.

If both lights are off, with one tap the lights connected to the Diva smart dimmer will go to the level indicated on the slider and the lights connected to the original dimmer will go to 100%. A second tap will bring the lights on the Diva smart dimmer to 100%. If the lights on the Diva smart dimmer are already on, then the lights will go to 100%.

If the Diva smart dimmers are in the off position, a single tap will set the lights of each dimmer to the levels indicated on their respective sliders. A second tap will turn all connected dimmers to 100%.

Download the most recent version of the app and reboot your Caséta smart hub.

Caséta Wireless is a convenient, affordable, and reliable lighting system that enables you to control your lights from anywhere. You can start with a basic system and expand it at any time. You can also connect your Caséta Wireless system to other smart home devices such as remote controlled shades and wireless thermostats using a Lutron Smart Bridge and the Lutron App for Caséta Wireless.