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How to Delete a HomeWorks QSX or RadioRA 3 Device via the Lutron Mobile App

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HomeWorks QSX Model Numbers: HRST-PRO-N | HRST-8ANS | HRST-W4B | HRST-W3RL | HRST-W2B | HRST-HN4B | HRST-HN3RL | HRST-HN2B

 

RadioRA 3 Model Numbers: RRST-PRO-N | RRST-8ANS | RRST-W4B | RRST-W3RL | RRST-W2B | RRST-HN4B | RRST-HN3RL | RRST-HN2B

 

 

This article provides step-by-step instructions for a quicker, easier way to delete devices using the Lutron mobile app. 

 

 

Before You Begin

  • You must be a certified dealer of the system type from which you delete devices. If you are unsure if you are certified to install Radio RA3 / HomeWorks QSX, contact your local Lutron Representative.
  • Ensure the processor and mobile device are online and able to communicate with each other.
  • Deletion from the Lutron app is not supported for every device. If the Delete button is not enabled or if deletion returns an “Action not Supported” error, use the Lutron Designer software to delete the device.

 

 

 

 

Deleting A Device

1. Sign in to the Lutron app as a Professional using your myLutron account.

 

2. Select RadioRA 3 / HomeWorks / Athena.

 

3. Select the Project name from the system list.

 

4. Go to Settings > Add/Activate Devices.

 

Note: The Add/Activate Devices option is only available in Pro Installer Mode

 

 

 

5. Select the area or room from which the device should be removed.

 

 

6. Long press on the device that should be removed.

 

7. Choose Delete from the menu. Removed devices will disappear from the Lutron Designer software when app edits are synced into the project.

 

Note: Deleting a device will delete all of the programming associated with it and deactivate it. Deactivation removes the association between the physical device and its programming. Some devices may need to be out-of-boxed to be activated again.

 
The device has been successfully deleted from the Lutron app.
 
Reminder: Deletion from the Lutron app is not supported for every device. If the Delete button is not enabled or if deletion returns an “Action not Supported” error, use the Lutron Designer software to delete the device.
 
 
 

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